Why is my refund direct-deposit or check lower than the amount in TurboTax? (2024)

There are a few reasons why your refund might be less than what was shown in TurboTax.

1. The IRS found a discrepancy in your return.

The IRS reviews the information you entered in your return and compares it with what they have in their database. If there are any discrepancies, they make adjustments accordingly and send your reduced refund.

Some common errors found are incorrect advance Child Tax Credit or stimulus payments amounts, which can cause significant reductions in your expected refund.

The IRS will send you a letter explaining the adjustment, but it usually takes about three weeks to arrive. If you got your refund already, check the IRS Where’s my refund? site to see what they adjusted and how it impacted your refund. It may take several days for the site to be updated.

2. You paid your TurboTax fees with your refund.

When you pay your TurboTax fees with your federal refund, the TurboTax fee plus a separate Refund Processing Service (RPS) fee are deducted from your total refund amount. So your IRS-issued tax refund might be less than the amount shown in TurboTax.

The total cost of the TurboTax fee and RPS fee combined can be anywhere from $39 to $320.

3. The IRS offset your refund.

A refund offset is when the IRS applies part of, or all, your refund toward past-due income tax, child or spousal support, student loans, or state unemployment compensation debts. If this happens, check the IRS Where's My Refund? or the Bureau of the Fiscal Service site for more information. You’ll also get a letter explaining why you didn't get your entire refund.

How to avoid refund discrepancies.

Make sure to enter the exact numbers from all of your forms and any letters you receive from the IRS on your tax return. The IRS compares everything you enter with what they have in their database, and if they find differences, they can adjust your expected refund. If you ever lose a letter you get from the IRS, you can always go to your IRS account to find the info you need. And if you need a new form, you can always reach out to the issuer for a new copy.

Why is my refund direct-deposit or check lower than the amount in TurboTax? (2024)

FAQs

Why is my refund direct-deposit or check lower than the amount in TurboTax? ›

When you pay your TurboTax fees with your federal refund, the TurboTax fee plus a separate Refund Processing Service (RPS) fee are deducted from your total refund amount. So your IRS-issued tax refund might be less than the amount shown in TurboTax.

Why is my refund lower than expected from TurboTax? ›

There are many events that may reduce your refund, including: Starting an additional job (especially self-employment) Getting a significant raise, but your W-4 staying the same. Selling stock, crypto, or other investments.

Why is my tax refund deposit less than what I filed? ›

Why is my refund different than the amount on the tax return I filed? (updated December 22, 2023) All or part of your refund may be offset to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts, such as student loans.

Is TurboTax refund amount accurate? ›

TURBOTAX ONLINE GUARANTEES

100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.

How do I find out why my tax refund was reduced? ›

Offset letter

BFS will send you a letter explaining why your federal refund was reduced and that it may take several weeks before the federal refund reaches FTB. They will also send any remaining federal refund amount to you. To get a copy of your letter, contact us.

Why is TurboTax not giving me my full refund? ›

When you pay your TurboTax fees with your federal refund, the TurboTax fee plus a separate Refund Processing Service (RPS) fee are deducted from your total refund amount. So your IRS-issued tax refund might be less than the amount shown in TurboTax.

Does TurboTax really maximize refunds? ›

A combination of coverage including 100% accurate calculations, audit support and a maximum refund. All guaranteed for the full 7-year life of your tax return.

Why did the IRS not deposit my full refund? ›

If you owe a federal tax debt from a prior tax year, a debt to another federal agency, or certain debts under state law, the IRS may keep (offset) some or all your tax refund to pay your debt. In fact, in many situations the IRS is legally required to forward your refund to pay the debt.

How come I didn't get my full tax refund? ›

There are lots of reasons why this might happen. In most cases, the IRS takes part of your refund to pay for outstanding government debts you might owe. These include: Overdue federal tax debts.

Why is my 2024 refund so low? ›

If a taxpayer refund isn't what is expected, it may be due to changes made by the IRS. These changes could include corrections to the Child Tax Credit or EITC amounts or an offset from all or part of the refund amount to pay past-due tax or debts. More information about reduced refunds is available on IRS.gov.

Can TurboTax get my taxes wrong? ›

100% Accurate Expert-Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest.

How do I know if I did my taxes correctly on TurboTax? ›

If you e-filed your tax return using TurboTax, you can check your e-file status online, to ensure it was accepted by the IRS. You'll also receive an e-mail confirmation directly from the IRS.

Does TurboTax calculate correctly? ›

The information you've already entered will transfer automatically. No matter which TurboTax version you choose, rest assured—you'll be asked simple questions and will have guidance finding every tax deduction and credit you deserve, and we guarantee 100% accurate calculations and your maximum refund.

Why does my refund go down when I enter another W-2? ›

So you are not being taxed on as much of the income on that first W-2. Then you added taxable income--so the refund went down. Your refund (or tax due) is based on the total of your income, not “per W-2.” Wait until you have entered ALL of your income and credit/deduction information.

Why did my refund amount change? ›

Examples that could decrease your refund include: Math errors or mistakes; Delinquent federal taxes; State income taxes, child support, student loans or other delinquent federal nontax obligations; and.

Why is my estimated refund so low? ›

Changes to your income last year may play a role in receiving a smaller refund this tax season. Here are some examples: Salary increase: If you got a salary increase last year but neglected to increase your tax withholding, this could lead to a smaller tax refund when you file.

How to get a bigger tax refund? ›

Here are four simple ways to get a bigger tax refund according to the experts we spoke to.
  1. Contribute more to your retirement and health savings accounts.
  2. Choose the right deduction and filing strategy.
  3. Donate to charity.
  4. Be organized and thorough.
Mar 4, 2024

Why did my refund go down when I added another W2? ›

Your refund meter changes as your numbers change. When you enter a second W-2, you add more income. Generally, more income means more taxes.

References

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